IFS Group received a recognition plaque as an organization that supports employment and creates career opportunities for individuals with Down Syndrome and intellectual disabilities at the Social Empowerment Expo for People with Intellectual Disabilities on March 21, 2026, at Central Pinklao, in observance of World Down Syndrome Day.

Mr. Sapphaphet Pojasan, Chief Executive Officer, represented the organization in receiving the recognition plaque from Mr. Sontaya Bunyaphoosit, Director-General of the Department of Empowerment of Persons with Disabilities.

Receiving this recognition plaque reaffirms both the organization’s pride and IFS Group’s commitment to supporting an inclusive society that values people from all groups equally. In particular, the Group is committed to advancing employment opportunities and career creation, which are important in helping each individual achieve a stable quality of life, live with dignity, and fully realize their potential.

The event was filled with the power of collaboration from many sectors, including government agencies, the private sector, civil society, and family networks from across the country. Together, they joined in promoting the ideas of understanding, acceptance, and the creation of equal opportunities in Thai society.

This event also created a space for society to recognize the potential of individuals with Down Syndrome and intellectual disabilities in daily life, learning, work, and participation in society. Through exhibitions, panel discussions, and activities showcasing their abilities, the event reflected that, with appropriate support, everyone can grow, gain employment, and create real value for society. IFS Group believes that true business growth must move forward together whilst creating opportunities for everyone in society. The organization therefore places importance on ongoing collaboration with communities to support job opportunities that are appropriate to everyone’s potential and to promote sustainable participation.

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Mr. Sapphaphet Pojasan, Chief Executive Officer (CEO) of the IFS Group, shared the organization’s recent development direction, emphasizing that elevating integrated facility services is not simply about expanding scale, but about strengthening management structures to ensure clarity and transparency.

Operating nationwide and working with both public and private sector organizations, the IFS Group focuses on building systems that support organizations of all sizes, while maintaining long-term consistency in service quality.

This interview reflects the executive perspective on growth strategy and highlights the role of the IFS Group as a strategic partner to leading organizations at the national level.

How does the IFS Group define “Integrated Facility Service Standards” from the perspective of a national-level organization?

Mr. Sapphaphet:
From our perspective, “integrated” does not mean simply combining multiple services. It means designing a facility management system in which all processes operate in coordination under a unified standard, from policy level to on-site execution.

The IFS Group offers comprehensive solutions across multiple areas, with three core services forming the foundation of our clients’ organizational structure: cleaning services, security services, and manpower outsourcing.

We place strong importance on managing our workforce in alignment with our clients’ business objectives. In reality, facilities managed through a structured system clearly support operational efficiency, safety, and business continuity. We do not view our role as merely a support function. We are part of the core operational structure.

Ultimately, what defines “standards” is the presence of clear KPIs, transparency, auditability, and the ability to continuously adapt to changes in organizations and the business environment.

What are the key factors that enable the IFS Group to continuously drive service standards?

Mr. Sapphaphet:
If I may answer directly, the most important factor is people.

Our business is driven by more than 30,000 employees nationwide. The real challenge is not the number of people, but ensuring that everyone operates under the same standard, regardless of location or function.

We address this by establishing a clear quality management system and continuously investing in people development, including professional skills, safety standards, and leadership at all levels. I believe that sustainable organizational growth requires people to grow alongside it.

At the same time, another critical factor is organizational culture.

We are committed to building a culture based on transparency, accountability, and trust. These are not just statements, but principles that must be reflected in actual day-to-day operations.

When employees feel that the organization operates with clear principles, they are more willing to dedicate themselves to their work and grow with the organization over the long term.

These efforts are reflected in tangible outcomes, such as receiving the THAIHRM Best Workplace Award 2026 at the Gold level and Workplace Excellence Certification, which affirms our standards in people management, organizational culture, and work environment at the national level.

Another important element is the use of technology to support operations and control quality. Technology does not replace people but enhances their performance.

When systems, people, organizational culture, and technology move in the same direction, sustainable service standards are not coincidental, but the result of deliberate and continuous effort.

With over 41 years of experience originating from ISS Thailand, what key lessons and strengths have been carried forward to the IFS Group?

Mr. Sapphaphet:
To explain our origins, we must go back to when we operated under ISS Thailand, a brand originating from Denmark, which introduced global facility management standards to Thailand.

Over more than 40 years , we have accumulated experience, developed operational approaches, and established structured management systems. These have become the foundation of the IFS Group today.

One key lesson from over four decades is that enterprise-level services cannot rely solely on individual capability. They require clear, auditable systems that can replicate the same standards consistently across all locations. This has always been our core strength.

By building on this foundation and adapting it to each client’s context, we are able to support large organizations and complex projects with stability, while meeting strict governance requirements. I believe this is a key reason why we continue to earn trust and maintain our position at the national level.

How would you describe the scale, capability, and strength of the IFS Group within Thailand’s facility services industry?

Mr. Sapphaphet:
Currently, the IFS Group generates over THB 7 billion in annual revenue, employs more than 30,000 personnel, and manages over 2,000 projects nationwide across both public and private sectors. These figures reflect the trust our clients place in us.

Our group structure is designed so that each entity specializes in its respective area. However, all operate under the same standards and direction. I believe clients do not evaluate just one company, but the overall capability of the entire group, including its stability, transparency, and ability to operate at a national scale.

From a management perspective, how does the group structure support quality control, standards, and risk management?

Mr. Sapphaphet:
From a management perspective, the structure of the IFS Group is not only designed to separate expertise across services but also plays a critical role in ensuring systematic quality control and risk management.

We have centralized governance that oversees the entire group, including audit systems, KPIs, and standardized processes applied across all entities. I believe that strong standards must not depend on any single company but must be built on a unified system across the entire organization.

Amid increasing competition, what growth strategy has the IFS Group adopted?

Mr. Sapphaphet:

In a highly competitive environment, we do not focus solely on increasing the number of contracts or expanding service areas. We focus on improving internal efficiency alongside growth.

In 2025, we achieved 15 percent profit growth, reflecting strong management performance and organizational strength. We have set a target of 20 percent profit growth for 2026. These results are driven by stricter cost control and clearly defined operational direction.

Another important approach is the concept of Account Manager as Micro-Business Owner. This means that each unit leader manages their operations as if it were their own business, taking responsibility for revenue, costs, quality, and outcomes.

I believe this approach increases organizational agility, enables faster decision-making, and helps maintain consistent service standards over the long term.

How does the IFS Group approach sustainability and ESG at a national level?

Mr. Sapphaphet:

For me, sustainability is not about image, but a clearly defined business framework.

Under the IFS Group’s ESG policy, we ensure that organizational growth goes hand in hand with tangible environmental and social responsibility.

From an environmental perspective, we take a systematic approach, from policy to actual operations, including efficient resource usage, greenhouse gas reduction, and responsible procurement that considers environmental and social impact.

In practice, we use environmentally friendly cleaning products and emphasize employee awareness, such as proper waste segregation and compliant waste management.

At the same time, we integrate low carbon sustainability into our operational processes to ensure measurable impact.

From a governance perspective, we operate under clear, transparent, and auditable frameworks to ensure accountability and continuous monitoring.

The key is to embed ESG into our management systems, not just present it in reports. As a national-level organization, we also play a role in enabling our clients to achieve their sustainability goals in a tangible and measurable way, based on transparency, accountability, and long-term development.

How does the IFS Group view its role as a partner to client organizations?

Mr. Sapphaphet:

We do not see ourselves as merely a service provider within the scope of a contract. We are a long-term partner.

We support clients in areas ranging from risk management and cost control to operational efficiency and business continuity. Facility services today directly impact on the overall performance of client organizations.

We focus on delivering clear standards and auditable systems so that clients can be confident we are moving in the same direction and creating long-term value together. That is what partnership means from my perspective.

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Conclusion
Amid changes in the facility services industry, sustainable growth is not defined by speed, but by clarity of systems and accountability in every decision.
For the IFS Group, success is not measured by size alone, but by the ability to deliver consistent standards, build trust, and grow sustainably alongside clients.Ultimately, credibility is the most difficult asset to build, and it is what we are committed to maintaining at every level of the organization.

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IFS Group has been honoured with the THAIHRM Best Workplace Award 2026 – Gold Level, along with the Workplace Excellence Certification for 2026–2028 from THAIHRM. This recognition reaffirms the Group’s excellence in human resource management and organizational development, grounded in a commitment to building a meaningful workplace that supports long-term, sustainable growth.

The THAIHRM Best Workplace Award evaluates organizations through a comprehensive assessment of human resource management practices, encompassing policies and practical implementation, organizational culture, work environment, and opportunities for employee engagement, learning, and continuous development capability. Achieving the Gold Level reflects IFS Group’s strong organizational readiness in terms of structure, systems, and workplace culture.

For IFS Group, this achievement is the result of a clear and consistent focus on people’s development. The Group has implemented structured human resource management systems, effectively translated corporate values into everyday practices at all levels, and fostered a work environment that supports both operational efficiency and employees’ quality of life.

In parallel, the Workplace Excellence Certification for 2026–2028 underscores IFS Group’s standing as a fair and well-managed organization that empowers employees to demonstrate their capabilities, creativity, and potential, while growing alongside the organization within a culture that promotes shared and sustainable development.

This success has been driven by the clear leadership direction of Mr. Sapphaphet Pojasan, Chief Executive Officer, together with the management team and employees at all levels. Their collective efforts have continuously strengthened the foundations of people management, workplace culture, and organizational standards to support the Group’s long-term growth.

IFS Group firmly believes that people are the heart of service excellence and the foundation of quality, safety, and trust consistently entrusted by its clients. This award and certification not only recognize the Group’s achievements in human resource management but also reinforces IFS Group’s role as an organization committed to stable growth alongside the development of its people and society.

As IFS Group moves toward half a century of service excellence, the organization remains dedicated to elevating corporate standards and people development, creating a workplace where individuals are proud to belong and can grow together sustainably for the long term.

IFS Group | Advancing Toward Half a Century of Service Excellence

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IFS Group has officially announced its strategic direction for 2026 at the IFS Management Forum 2026, held on January 30, 2026, at Rama Gardens Hotel, Bangkok. The Group is focused on strengthening organizational leadership through the “Micro-Business Owner” mindset to enhance agility, improve operational effectiveness, and establish a strong foundation for long-term sustainable growth.

The forum was led by Mr. Sapphaphet Pojasan, Chief Executive Officer; Mr. Glenn Liddell, Chief Operating Officer; and Mr. Sinchai Suvanaumbhai, Finance Director, together with Customer Group Managers. The leadership team convened to align strategic priorities and ensure organizational readiness to drive performance throughout 2026.

During the event, the executive team shared the Group’s vision and operational direction across three key focus areas. These included a review of overall business performance in 2025, as well as the goals and strategic priorities for 2026 to support continued business growth and respond effectively to changing market conditions.

The discussion also covered management and operational approaches aimed at improving efficiency across all dimensions. This includes establishing clear operating structures and elevating performance standards to align with the increasing complexity and expectations of enterprise customers.

A key highlight of the forum was the introduction of the “AM as Micro-Business Owner” concept. This initiative elevates the role of Account Managers by encouraging them to manage their areas of responsibility with a business-owner mindset, make informed and data-driven decisions, and oversee operations holistically. The approach is designed to strengthen both individual business units and the organization.

In addition, interactive workshops provide a platform for executives and teams to exchange insights, analyze real business challenges, and translate corporate strategies into practical and actionable plans. These sessions helped strengthen cross-functional alignment and bridge the gap between strategic direction and execution.

IFS Group believes that developing leaders at all levels under the Micro-Business Owner Mindset will be a key driver in enhancing operational standards, strengthening organizational capability, and supporting sustainable growth in 2026 and beyond.

IFS Group of Companies would like to express its sincere appreciation to all executives and employees for their unwavering commitment and valuable contributions in advancing the organization with shared vision and confidence.

“IFS Group: Advancing Toward Half a Century of Service Excellence.”

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A Collaborative Program with Business Partners for Sustainable Community Development

IFS Facility Services Co., Ltd. continues its commitment to corporate social responsibility through the organization of a social contribution initiative titled the “Customer & Community Partnership Program,” a collaborative project with business partners aimed at fostering sustainable community development. The activity was held at the Rangsit Infant Home on December 12, 2025.

The initiative was organized by the IFS Group, led by Mr. Sapphaphet Pojasan Chief Executive Officer of IFS Facility Services Co., Ltd., with the objective of delivering tangible support while promoting long-term social and environmental sustainability.

On this occasion, IFS was honored by the presence of Ms. Innoi Phaephrom, Head of General Administration of the Rangsit Infant Home, who represented the institution in receiving the support. The activity aimed to strengthen collaboration among the organization, its customers, and business partners, while jointly creating long-term value for society.

This initiative represents another key CSR project by IFS that reflects the concept of “Growing Together.” IFS firmly believes that business growth should go hand- in- hand with community development and stakeholder care, particularly in supporting child welfare and improving overall quality of life through concrete action and collective efforts with corporate clients and partner networks to deliver measurable and meaningful outcomes.

Uniting Compassion Through Hands-On Social Activities at the Rangsit Infant Home

As part of the “Customer & Community Partnership Program,” IFS and participating partners jointly carried out a range of social activities designed to support childcare and enhance the cleanliness, safety, and suitability of the environment within the Rangsit Infant Home for daily living. The activities included the following

1)Supporting Child Care and Institutional Development

IFS made a financial contribution to support infant care operations and the continued development of the Rangsit Infant Home. This contribution forms part of the company’s ongoing commitment to corporate social responsibility, aimed at strengthening the institution’s long-term operational capacity and sustainability.

2) Cleaning Key Areas Using Standard Equipment and Aqueous Ozone Innovation

IFS deployed its professional cleaning team to perform cleaning services in key areas of the Rangsit Infant Home using standardized equipment. The team applied Aqueous Ozone technology in place of conventional chemical cleaning agents to promote environmentally friendly cleaning practices and reduce chemical exposure in sensitive areas.

This approach aligns with IFS’s philosophy of “Safe, chemical-free cleaning innovation powered by nature for sustainable quality of life,” demonstrating how social initiatives can effectively integrate professional facility management expertise with environmentally responsible innovation to deliver truly suitable outcomes for child-care environments.

3) Donation of Cleaning Supplies for Continued Use

In addition, IFS and participating partners jointly donated cleaning equipment and supplies to support the home’s ongoing cleanliness and hygiene management. This initiative serves as a practical example of IFS’s CSR approach, focusing on actionable support that delivers genuine and lasting benefits to recipient organizations.

Connecting Corporate Clients and Partners to Co-Create a Sustainable Society

To further enhance the long-term impact of its social initiatives, IFS invited corporate clients and business partners to participate in the program, fostering a shared commitment to social value creation through a hands-on collaboration model. This included resource support, on-site participation, and joint efforts to raise awareness of social and environmental responsibility.

This collective effort demonstrates that social responsibility initiatives can go beyond traditional business partnerships, reinforcing the role of the private sector in driving meaningful and positive outcomes for people and communities.

Reaffirming IFS’s Ongoing Commitment to Corporate Social Responsibility

For more than 40 years, IFS has operated its business in accordance with international standards while actively supporting society and the environment through a wide range of CSR initiatives. The “Customer & Community Partnership Program” held at the Rangsit Infant Home on December 12, 2025, represents another significant milestone that reflects the organization’s continued dedication to creating positive and sustainable change.

IFS firmly believes that true corporate social responsibility is driven by concrete action and collaboration across all sectors to build a sustainable society together.

IFS – Growing Together Toward a Sustainable Society

Because every partnership has the power to create a better future for Thai society.

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Bangkok, Thailand – Zero Six One Co. Ltd, a leader in innovative cleaning technology, today announced an exclusive partnership with IFS Facility Services to introduce advanced aqueous ozone cleaning solutions throughout Thailand. This groundbreaking collaboration will transform facility management standards by delivering 100% chemical-free cleaning across IFS’s nationwide operations.

Revolutionary Nanobubble Technology

The partnership centers on Zero Six One’s proprietary nanobubble ozone stabilizing technology, which is infused into aqueous ozone – a powerful yet safe cleaning and sanitizing solution. Unlike traditional chemical cleaners, this breakthrough system leaves no harmful residues while delivering exceptional cleaning efficacy, making it ideal for healthcare facilities, educational institutions, commercial buildings, and other environments where health and safety are paramount.

A Strategic Alliance for Sustainable Excellence

“This partnership represents a significant milestone in our mission to provide sustainable cleaning solutions that protect people, animals, plants and therefore the environment and therefore the planet,” said the Principal Manager at Zero Six One Co. Ltd. “By combining our innovative technology with IFS’s extensive facility management expertise and nationwide reach, we are setting a new standard for environmental responsibility in Thailand’s cleaning industry.”

IFS Facility Services, recognized for its comprehensive facility management solutions, will integrate Zero Six One’s aqueous ozone technology across its service portfolio, enabling clients to achieve superior cleaning results while significantly reducing their environmental footprint.

Key Benefits of Aqueous Ozone

The collaboration offers multiple advantages for clients:

• 100% Chemical-Free: Complete elimination of harsh cleaning chemicals.
• Enhanced Safety: No toxic residues or harmful exposure for staff and occupants.
• Environmental Sustainability: Significant reduction in chemical waste and environmental impact.
• Superior Performance: Proven effectiveness in cleaning and sanitization.
• Cost Efficiency: Reduced chemical procurement and disposal costs.

Commitment to Innovation and Environmental Responsibility

This partnership underscores both companies’ dedication to innovation, sustainability, and world-class service delivery. As businesses and institutions increasingly prioritize environmental, social, and governance (ESG) criteria, this alliance provides a practical solution for organizations seeking to enhance their sustainability profiles without compromising on cleaning quality.

Service Contact : IFS Facility Services
Email: info@ifs-thailand.com
Phone: +66 (2) 038 5188
Website: www.ifs-thailand.com

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In October 2025, IFS Facility Services (Thailand) Co., Ltd. showed its unity and strength through the “IFS Together: Unstoppable” initiative. The program aimed to inspire positivity, strengthen confidence, and empower all IFS employees to step into 2026 with determination and resilience.

This campaign reflects the very heart of IFS and its belief that “People Make Places.” People are at the center of every great environment, and genuine collaboration is what sets IFS apart as a leader in Integrated Facility Management (IFM), driving sustainable growth and long-term value.

40 Years of Excellence

The year 2025 marks a major milestone for IFS as it celebrates 40 Years of Trust built with clients and partners nationwide. Over the past four decades, IFS has upheld its commitment to quality, integrity, and heartfelt service. The company has earned recognition across diverse industries including government, aviation, healthcare, education, manufacturing, and more.

From humble beginnings, IFS has evolved into a trusted market leader with over 30,000 employees and more than 2,000 corporate clients across Thailand. The company continues to innovate with cutting-edge technologies such as Robotic Cleaning Systems, Remote Detect & Monitoring Solutions, and Data-Driven Facility Management, enhancing operational efficiency while reducing total cost of ownership for clients.

Inspiring the Team: IFS Together Unstoppable

As the company approached the final stretch of the year, IFS hosted the “IFS TOGETHER UNSTOPPABLE | Quarterly Get-Together”. The event reaffirmed the goal of uniting all teams under one vision, ready to embrace change and move forward confidently into 2026. The event was graced by Mr. Sapphaphet Pojasan, Chief Executive Officer, who shared his vision, strategic direction, and insights on strengthening collaboration among major departments — Sales, Operations, and Business Support — to align collective goals and drive organizational growth.

The atmosphere was filled with energy, engagement, and inspiration, reflecting IFS’s strong collaborative culture. Every voice and action at the event reinforced the spirit of IFS Together Unstoppable, representing the unstoppable strength that comes when the IFS family moves forward together. “When we unite with one purpose, WE ARE UNSTOPPABLE!”

The gathering also served as a meaningful opportunity for employees nationwide to connect, exchange ideas, and share success stories under the theme “When we work together, nothing can stop us.” It was a powerful reminder of the organization’s strong culture, positive mindset, and the pride shared by all employees — the true heartbeat of IFS.

The Year with the Spirit of Collaboration

As 2025 draws to a close, IFS continues to move forward with passion and commitment from everyone across the organization. Through 40 Years of Trust, IFS has proven that success is not driven by systems or technology alone. It is powered by people with a service-minded heart and a shared purpose. The collective effort of every team — from leadership to operations and support functions — has been the driving force enabling IFS to overcome challenges and set new standards in the facility management industry, both in Thailand and across the region.

Today, we resonate more strongly than ever. When all IFS employees move together with trust, confidence, and unity, no challenge is too great.

IFS Together Unstoppable
Because when we stand together, Nothing can stop us.

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