Customer-Centric Service: Turning New Customers into Repeat Visitors
The way people use shopping centers is changing. While shopping was once the main reason for visiting, consumers today are increasingly drawn to dining, leisure, social activities, and experiences that reflect their lifestyles. According to CBRE Thailand’s Bangkok Retail Market H1 2026 report, shopping centers in Bangkok are evolving into destinations for lifestyle and experiences.…
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From Client Trust to People-Centered Service
Many decisions involved in managing a building go unnoticed by the people who use it. These range from planning how a facility will be managed to selecting companies responsible for different services. For organizations, such decisions require trust because they involve placing part of their day-to-day operations in the hands of an external service provider.…
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IFS One Team Building Event Strengthens Employee Relationships and Teamwork
IFS Group held its IFS One Team Building event on October 29, 2026, at Ebina House Hotel, Chaeng Watthana. The event aimed to strengthen communication and build closer relationships between supervisors and team members. It also provided an opportunity for employees to exchange ideas, share experiences, and develop stronger connections across the organization. The event…
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Pre-Work Risk Management: The Role of the Health, Safety and Environment (HSE) Department
Pre-work risk management involves identifying potential hazards, assessing risks, and determining appropriate control measures before employees begin a task. The Health, Safety and Environment (HSE) Department plays an important role in this process by assessing workplace risks, providing guidance, and recommending measures suited to the work and site conditions. In facility services, similar tasks may…
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Everything You Need to Know About Post-Flood Building Recovery
Once floodwaters recede, many organizations face the challenge of restoring their buildings and facilities to a safe, usable condition. Before cleaning or repairs begin, a thorough damage assessment is essential. Flooding can affect building systems, property, and the health and hygiene of building occupants. Hidden moisture and contaminants may also pose risks. If these issues…
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More Than a Job Opportunity: Growing with IFS
IFS Group has employees working across a wide range of roles in its facility services business, from office staff and support teams to executives and employees working at client sites. The company focuses on preparing employees for their responsibilities, encouraging teamwork, and developing the skills needed for each role. For those interested in joining IFS…
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